Last updated: October 1, 2026

WISDOM Premium POLICY

Wisdom Premium is the Wisdom subscription for users who want to use the platform with more advantages, both when contracting services and when offering them.

This Policy explains what Premium includes, its price, renewal, cancellation and termination. Premium is a Wisdom platform service, whose owner is Oier Hernanz Arroyo; It does not change who provides each job nor does it transfer the fiscal, professional or execution obligations of the Providers to Wisdom.

Wisdom Premium has two modalities:

Monthly plan: €14.99 per month.

Annual plan: €149 per year.

The annual plan represents an approximate saving of 16% compared to paying twelve monthly payments, taking these prices as a reference.

The above prices are those defined for Spain. In the App Store and other markets, the price, currency and possible taxes displayed at the time of purchase will be those applicable to that subscription.

Before contracting, Wisdom will always show the selected plan and its price.

Premium is designed to offer advantages both to those who contract services and, especially, to those who offer them regularly within Wisdom.

Available benefits will be displayed before hiring. Some functionalities may depend on your technical availability, country, platform or version of Wisdom.

2.1. No service fee

The main economic benefit of Premium is the elimination of the ordinary Service Fee.

Typically, a booking may include a Service Fee equal to 10% of the professional's settlement + €0.50, with a minimum of €1.

When Premium applies, the ordinary fee is removed and only a minimum amount of €1 per booking remains, charged as a deposit and included in the total. A transaction with no platform cost is not offered.

The benefit works both ways.

If you are Premium and book the service of another professional, you enjoy this advantage even if that professional does not have Premium.

If you are a Premium professional, clients who book your services also benefit from the elimination of the Service Fee, making the final price of your services more competitive.

If either party has Premium when the economic conditions of the reservation are set, the corresponding benefit will be applied.

2.2. Greater visibility and positioning

Premium can provide greater visibility to services within Wisdom.

Premium user services may appear more prominently in certain search results, recommendations and discovery spaces when the corresponding positioning system is available.

This advantage seeks to increase the chances that a service will be discovered and considered by potential clients.

Premium does not guarantee, however, a specific position, a specific number of views or obtaining reservations. Results may also depend on factors such as search relevance, location, availability, quality and completeness of service, reputation and other criteria used by Wisdom.

23. Expedited collections

Premium professionals who meet the requirements established by Wisdom can access a faster release of the amounts corresponding to their services.

For this, conditions may be required such as having the identity and payment account verified, the payment account correctly configured, not presenting reliability incidents and being within the limits established by Wisdom.

For eligible settlements of up to €200, Wisdom can process the payment release immediately. If all the necessary requirements are not met, the release may take place after 48 hours.

Release does not mean instant arrival at the bank: the provider or financial institution may need approximately 1 or 2 additional business days. The time limits and benefits do not remove justified holds, verifications, chargebacks, provider restrictions or legal obligations, nor do they guarantee the Service Provider amounts that have not been collected or that must be refunded.

2.4. Premium Badge

While Premium is active, Wisdom may display a Premium badge next to the user's name in relevant places on the platform, such as services, search results, profiles or bookings.

This badge allows you to easily identify a Premium account and visually differentiate it within Wisdom.

The badge identifies a Premium subscription. It does not establish the Service Provider’s identity, tax registration, self-employed or company status, authorization, insurance, quality of work or legal compliance.

2.5. Advanced statistics

Premium can give access to more complete statistics on the performance of services.

These metrics may include information on visibility, interest generated, reservations or other useful data to better understand the performance of the offer and help the professional improve it.

The specific statistics available may evolve as Wisdom incorporates

2.6. Up to 10 active services

A free account can maintain up to 2 active services.

With Premium, up to 10 active services can be maintained.

This allows you to expand the offer, publish different services and increase the chances of appearing in different searches or categories.

If Premium ends and you have more active services than the free plan allows, Wisdom will not delete any or delete your information.

Up to 2 may remain publicly active and the rest will be hidden due to the plan limit. You can reactivate them if you recover Premium or reduce the number of active services.

Existing reservations linked to these services will continue to operate normally.

new analysis tools.

2.7. Priority support

Premium users can receive priority attention for queries or incidents related to reservations, payments, services or the operation of Wisdom.

This means that your requests may receive a higher priority within the support system.

Priority concerns support handling, not the decision in a dispute. It does not ensure an immediate or favorable resolution, a Service guarantee, damage insurance or financial compensation. The same rules on evidence, refunds and responsibilities provided for the platform apply.

Premium is an auto-renewing subscription.

This means that, unless you cancel the renewal, the plan will be charged again at the end of each monthly or annual period.

Before contracting, you can check the frequency and applicable price.

When Premium is active, Wisdom will display, where applicable, the date of the next payment or the date until which you will retain Premium.

Canceling Premium means canceling your automatic renewal.

You don't lose the benefits immediately.

If you have already paid for a monthly or annual period, you will continue to enjoy Premium until that period ends. Afterwards, a new renewal will not be carried out.

For example, if you cancel an annual plan with several months left to pay, Premium will remain active until the corresponding end date.

Canceling the renewal does not in itself generate a refund of the period already paid.

Where a right to refund applies under applicable law or the terms of the subscription provider, this right will be respected.

If you have canceled the renewal but still have Premium, you will be able to activate it again before the end of the current period.

Reactivating the renewal does not normally involve making a new charge at that time.

The next payment will occur when the period already paid ends, according to the conditions shown before confirming the reactivation.

On iOS devices, Wisdom Premium is purchased through App Store subscriptions.

Apple manages collection, payment method, renewals, cancellations and plan changes.

Wisdom does not directly receive or store the card used to pay for a Premium subscription contracted through the App Store.

To cancel, reactivate, change or manage such a subscription, the user may be directed to Apple's subscription management.

The prices and currencies displayed during checkout on iOS are those provided by the App Store.

The receipts corresponding to these charges are also managed by Apple.

When Premium is purchased directly through Wisdom using a provider such as Stripe, Wisdom will be able to manage the subscription and your payment method.

The subscription will be activated only after the corresponding operation has been successfully confirmed.

If a payment requires additional authentication or cannot be completed, Premium will not be considered renewed until the provider confirms the payment or maintains access during an applicable grace period.

You can switch between the monthly and annual plan.

How and when the change occurs depends on the provider managing the subscription.

On iOS, changes between both plans are managed according to App Store rules and may take effect at the next renewal.

When the subscription is managed directly by Wisdom, a change from monthly to annual can be applied immediately taking into account the period already paid, while a change from annual to monthly can be scheduled for when the year already paid ends.

Before confirming a change, it will be shown when it will take effect and if it involves an immediate charge.

If a renewal cannot be charged, Wisdom or the subscription provider may attempt to recover payment.

As long as the provider continues to recognize a grace period or maintains Premium access, Wisdom may retain the benefits.

If the subscription eventually expires, Premium will end.

When any action is necessary on the part of the user, they will be informed so that they can update or correct their payment method.

On iOS, any payment method issues will need to be resolved through Apple.

When Premium is no longer active, the associated benefits for future operations are withdrawn.

This may affect the removal of the Service Fee, positioning, Premium badge, statistics, priority support, limit of active services and accelerated charges.

However, losing Premium does not retroactively change the conditions of a reservation that has already been set.

If a reservation was created benefiting from Premium, Wisdom will not subsequently add the Regular Service Fee solely because Premium has ended before completing that reservation.

Recurring reservations are generated progressively.

Therefore, each session preserves the economic conditions that have already been set or whose deposit has been collected.

If Premium starts during a series, your benefit can be applied to future sessions not yet charged.

If Premium ends and neither the client nor the professional remains Premium, future sessions not yet charged may again be subject to the regular Service Rate.

Where this change increases the future price of a recurrence, the customer will be informed and, where applicable, must accept the new conditions before continuing.

Sessions already charged are not modified.

Wisdom may grant Premium periods through promotional codes, campaigns, compensation or special promotions.

A code can provide Premium for a certain period without necessarily starting a paid subscription.

If the code only grants free months and does not include subsequent renewal, Premium will automatically end at the end of that period and no charge will be made.

Wisdom may inform you in advance of the end date.

Promotions may have specific requirements, usage limits, and validity dates.

In certain circumstances, Wisdom may grant Premium directly for support, testing, promotions or compensation purposes.

This concession may be temporary or indefinite.

If the user already has an active paid subscription, an additional Premium grant does not automatically cancel or replace that subscription.

Likewise, when a free concession ends, the user will continue to be Premium if they have another valid subscription.

Refunds for a subscription depend on how the purchase was made and the rights that legally apply to the user.

When Premium has been purchased through the App Store, refund requests and decisions are handled by Apple.

When the payment has been managed directly by Wisdom, the corresponding conditions and current legislation will apply.

If the supplier revokes or refunds a purchase and a valid right of access no longer exists, Wisdom may withdraw Premium.

Premium charges managed directly by Wisdom will be documented in accordance with the obligations applicable to its owner, Oier Hernanz Arroyo, under the commercial name Wisdom. This invoice corresponds to the platform subscription and not to the work of the Providers.

An invoice is not generated for a failed or pending payment.

On iOS, Premium payments and receipts are managed by Apple, so Wisdom will not issue a second invoice of its own as if it had directly received that payment.

Wisdom may change Premium plans, prices or benefits in the future.

The changes will not retroactively alter periods already paid.

When a modification significantly affects the price, renewal or benefits of a future subscription, Wisdom or the corresponding provider will inform the user in accordance with the applicable conditions and regulations.

The benefits that affect reserves already created will be governed by the conditions that have been established for those reserves.

Monthly: €14.99/month.

Annual: €149/year.

Service fee with Premium: the ordinary fee is eliminated and a minimum deposit of €1 is maintained.

Active services: up to 10 with Premium, versus 2 on the free plan.

Renewal: automatic until you cancel.

If you cancel: you keep Premium until the end of the paid period.

If Premium ends: reservations whose conditions were already set are not retroactively modified.

On iOS: the subscription and its charges are managed by Apple.

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